If you find yourself 'in trouble' with the Institution, don't panic; there is help and support at St George's.  

This page contains help and advice from the Students' Union on all the individual SGUL procedures. 

If you wish to speak to anyone about a procedure, the people to ask are Dave Hobden (Vice President; Education & Welfare) in the SU and Assisstant Registrar; Student Affairs in Registry.

Click on the links below for more information.

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The Complaints Procedure

Use this procedure:

  • When you wish to complain about the provision of your programme of study
  • When you wish to complain about the facilities of SGUL
  • When you are unhappy with a member of staff’s specific actions, behaviour or the performance of his/her professional duties in teaching, research, administration or a support role
  • When you are unhappy about the behaviour or actions of another St George’s student
  • When you feel that action taken by individuals (for example a member of Registry staff) under the initial (informal or semi-formal) stages of any other procedure is inappropriate or inadequate

 

The Disciplinary Procedure

You will be put through this procedure:

If you are accused of misconduct (see General Regulations paragraph 20)

 

The Discretionary Attempt Procedure

Use this procedure:

  • If you have failed an exam and then failed all of your automatic resit attempts, you need to go through this procedure to apply for a final attempt at the exam.  This may mean repeating the year
  • If you have failed your SSC, then resubmitted it and failed it again.  You need to go through this procedure in order to apply for a third attempt at it
  • If you are a Physiotherapy or Radiography student and have failed all of your automatic attempts at a certain placement/attachment
  • If you have failed all of your automatic resubmission attempts of the coursework/assessment elements of your course

 

The Examination Irregularity Procedure

You will be put through this procedure:

  • If you have been accused of cheating in a written exam or an OSCE
  • If you have been accused of plagiarism in an SSC or an assignment/assessment
  • For the full list of Exam Offences, please read the General Regulations, paragraph 12.1.  This procedure is used to deal with breaches in any of them

 

The Fitness to Practice Procedure

You will be put through this procedure:

  • If you show persistent unsatisfactory attendance and/or performance
  • If you show lack of aptitude for the course
  • If you show unfitness to practise in a profession for which the course provides qualification

 

The Representations Procedure

Use this procedure:

  • When you want to request a review of provisional examination results or decisions of a Board of Examiners because you believe you result was affected for one of the following reasons:

a)    The result as published was affected by an administrative error (this happens very rarely)

b)    The examinations and/or meeting of the Board of Examiners were not conducted in accordance with the Scheme, Regulations and approved procedures of St George’s

c)    Your performance had been adversely affected by illness or other relevant factors which either you had been unable to make known to the Board of Examiners at the appropriate time (there has to be a good reason for this that you will need to explain), or which the Board of Examiners had failed properly to take into account

 

SGUL General Regulations

These are all the general rules that SGUL students are expected to abide by.  If you break any of these rules you may be subject to the disciplinary (or other) procedure above.

 

SGUL Rules of Conduct for Examination

This is a copy of the letter you get before you sit all SGUL examinations stating the SGUL rules for exams.